If as a business owner you are looking for a novel way to ensure the quality of your communications, both internal and external, we have the solution for you.
Do you know what a softphone is ? Don't be confused, although the solution is lighter and more user-friendly than traditional telephony, the soft side doesn't come from there...
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What is the meaning of softphone ?
The term softphone is formed from the English words: software and telephone .
But then, in concrete terms, what is a softphone ? A softphone is a virtual phone that allows you to call any phone number (landline or mobile), without necessarily having to have a specific physical device or hardware.
Most softphones on the market use the SIP protocol, which makes them compatible with VoIP telephony . Also, since a softphone is able to link to virtual switchboards , calls are received in the same way as they would be received from a conventional telephone.
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What advantages do softphones offer ?
- Greater mobility of the workforce
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