Google is the undisputed king of the search engine world, and that’s why any user will look for what real people have to say about you before trusting you with their business, and all of that information can be found in the tab we’re going to talk about today called “Google my Business .” Even if they’re years old and obviously unfair, bad reviews hurt your bottom line. A negative review may not ruin your business, but it can drive people away.
That is why, in this article we will talk about how to eliminate Google reviews so that your business is not affected.
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What is a Google review?
It is clear to us that a review is the opinion that a whatsapp number philippines customer has about a topic. Users can leave reviews on many sites, but in this case we are going to focus specifically on Google reviews , which you can find when searching for a business on the search engine.
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In this image we can see our Google my Business listing, where in addition to all the basic information about our business we can see the reviews section, where any user can leave a comment about us.
Reviews are always accompanied by a few stars, which rate your customers' satisfaction with your business from 1 to 5.
Now that we understand how reviews work, let's move on to what really interests us, which is knowing how I can remove one of these reviews from my personal Google My Business listing.
How to delete a review on Google
First of all, you should know that unfortunately there is no big “delete” button on the Google listing. However, if you are the owner of the business that has received a bad review, there are a few steps you need to follow to get the review removed . Let’s take a look at them!
- Identify the review
First of all, what we need to do is identify whether the review we want to remove is a fake review , as this will make it easier for you to prove to Google that the review is not real. In addition, it is advisable to review Google's policy regarding reviews, as this way, you can be 100% sure that the review material is not allowed by Google's inappropriate content policy.